Technicals details
Get here technical information about the Thunder emergency phone
ASME A17.1/B44-19: Safety Code For Elevators
ASME A17.1-2019 and CSA B44-19, are code who intended to provide safety of life and limb and promote public welfare.
All our products meet the new update about emergency communication requirements for an elevator to ensure communication with any trapped passengers, including those who are hearing and visual impaired. That code covers the design, installation and maintenance of elevators. Today, every elevator need these options to respect the standards.
Lets see what the code requires
Advantages
Fully code compliant
All our products comply with the safety code for elevators.
Non-proprietary components and systems
Works with the Internet and Ethernet modules of the site. No recurring monthly fees. Open selection of monitoring services.
Privacy secured
The system and your data are protected against cyber attacks.
Simplified installation
and configuration
Each product has been designed and thought to simplify their installation in a building.
Intuitive operation of the installation
The connection between the products and their use is intuitive.
Battery backup and
self-diagnostics
These meticulously designed products provide up to 4 hours of power support and early warning of system malfunction.
Premium support
Our main concern is to provide constant assistance and the best technical support possible.
Affordable
Our products have been designed to be as accessible and affordable as possible.
Graphical
troubleshooting
Resolution of graphic problems that may arise.
Increased verification of the telephone line
End-to-end verification of the phone line, covering all phone line technologies.
How The System Work
Keep it simple at every step
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A passenger places an emergency call by pressing the help pushbutton (emergency phone button).
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At this this a connection is made between all Thunder products.
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Through the existing emergency phone system, a call is placed to the on-site attendant or extern monitoring station.
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At the same time, a connection is made.
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The monitoring station answers the phone and begins a verbal conversation with the passenger.
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If passenger is present and has not responded verbally, the monitoring station can, first try with the camera a visual confirmation of a presence and after try to communicate with them by posting messages on the Thunder screen.
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If the passenger does not respond, the monitoring station can visually confirm there is a passenger in the car, and that it was not an accidental button press.
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If there is still no response, with the visual confirmation of a passenger present or not, the monitoring station can dispatch appropriate emergency needs and/or cut the connection.
Call Support
1 (418) 476-4802
The support is very important for us. Call our specialist for more informations and questions.